Frequently asked questions

You have questions? We are happy to help you.

Everything at a glance:

The PLANET LOLLIPOP is for children from 3 to 10 years of age.

The MINI LOLLIPOP is available for children under 4 years of age. The small-scale play island is located on the ground floor in front of Modepark Röther and eyes+more.
Adults are not allowed to enter PLANET LOLLIPOP (only in the case of a booked birthday party can two adults join the party).
€3 per hour

PLANET LOLLIPOP member benefit: €2 for the second hour
At the first visit to PLANET LOLLIPOP, the child’s e-card must be presented to verify his/her age.
Throughout PLANET LOLLIPOP, socks are compulsory. Socks in PLANET LOLLIPOP design can be bought at check-in or you can bring your own socks.
Monday to Thursday: 13.00 – 19.00

Friday: 13.00 – 20.00

Saturday: 9.00 – 18.00

FAQ Party

In order to be able to celebrate on the date of your choice, it is advisable to book well in advance. If the desired date is not available, the PLANET LOLLIPOP team will always try to find a suitable alternative date for the party.
The three party rooms each offer space for up to 13 children aged 3 to 10 years (incl. the birthday child) to celebrate comfortably. It is also possible to book two rooms at the same time and combine them into one large party room for up to 26 children. We ask for your understanding that access to PLANET LOLLIPOP, even during birthday parties, is only allowed to children.
The birthday package costs €120 from Monday to Thursday and €170 from Friday to Saturday for all guests. The Happy Hour Party costs €95. The catering (various dishes are available) can be booked as an extra.
Catering can be chosen at will from the menu. You can either bring your own birthday cake or we can organise a cake from one of our restaurateurs in the centre (according to the menu). We ask for your understanding that candles must not be lit.
The party rooms at PLANET LOLLIPOP are equipped with all accessories and decoration. If the party is to have a certain theme (e.g. Cars, Frozen, Star Wars) we ask you to indicate this when booking. The decoration can be brought to us up to one day before the party. We will gladly take over the design.
The deposit of € 60.00 must be received in cash at PLANET LOLLIPOP or by bank transfer at least 7 days before the party date. If no deposit is made, the reservation is forfeited. In the case of illness (confirmation from the doctor required), the party can be postponed to another date. We ask for your understanding that the deposit of € 60.00 cannot be refunded in the case of a no-show and will automatically be retained as cancellation fee.
Due to organisational reasons the food order can be changed at the latest four days before the party date.